Have you ever wanted to get an outsider’s opinion on the customer service provided by your business?
Well, now you can have a business development professional anonymously sample your customer service and provide a written report outlining any issues and opportunities for improvement. And the best news is that it won’t cost you a thing – other than the cost of a call to Business Clarity.
When it comes to customer service what counts is the customer’s opinion. As business owners we may think that our customer service is good, even outstanding. But how would we really know without an impartial 3rd party assessment?
In addition customer service is an area of business where there is always room for improvement.
So, what happens for your free customer service review?
A Business Clarity professional will contact your business on a suitable pretext and determine how effectively you and your team respond to the situation. That may mean attending the business (if it is in our location) or making a phone call. On completion we will deliver a written report to you summarising our assessment, both the good and the not so good. And we’ll take you step by step through any recommendations we have for improvement.
In short you have nothing to lose and everything to gain. So call us NOW on the number at the top of this page to arrange your customer service review.
This is a free service so please don’t expect us to travel vast distances, purchase expensive products/services or sit through painful (medical) procedures. Of course we can do those things if you really need them done but it will have to be on a fee paying basis. (And even then our highly trained business advisors are likely to draw the line at anything medical.)